Terms and conditions

Quoted prices from Mini Tours Scotland (The company)
Tour prices are quoted for each tour, on a daily basis, and depend on the number or persons and are in pounds Sterling (GBP) and include the cost of vehicle, driver-guide, itinerary planning, all fuel and maintenance costs, car parking fees, tolls, guides daily expenses, transfers and local taxes. There are no hidden costs. If ferry costs are needed these will be highlighted. All email contacts between client and Mini Tours form part of the contract. By paying a deposit you are agreeing to these terms and conditions.

The tour price is final, unless if there is a significant difference from the original request to the actual itinerary requested by the client and if a change in the number of persons   - there may be a change to the end costs. This will be highlighted before final payment. General duration of daily tours is 8 hours, with approx. 1 hour for lunch. This is flexible - however any significant addition to this will incur additional costs, at the complete discretion of the guide, if caused by additional requests or actions from the client.

Tour prices do not include entrance fees, hotels, meals, ferry costs (when needed - guides ferry cost to be paid also) or gratuities.

Accommodation and tour booking
A non-refundable deposit is required at the time of booking. Full payment, including daily fees, accommodation (if required), ferry costs (if required - any additional ferry costs can be paid on tour) will be due before the tour start date, unless stated. The final costs will be detailed in a final costs e-mail - acceptance of final costs will complete the contract and any changes or corrections with regard to dates and accommodations bookings must be made at this point and before final payment is made as ferry costs and accommodation costs are often non-refundable. It is up to the client to ensure all information is correct and agreeable.

Insurances
Mini Tours Scotland and the vehicle is insured for passenger and third party claims, as required by law. However, whilst every care is always taken, customers' personal property is carried entirely at their own risk and no responsibility can be accepted for loss or damage thereto. Customers are therefore required to ensure that they carry adequate and relevant travel, medical and cancellation insurance - this forms part of the specific contract of the tour and must be in place. In the event of client illness, then the relevant client must accept responsibility for any medical costs incurred and Mini Tours Scotland shall not be liable to refund any part of the tour cost

Liability
Mini Tours Scotland accepts no liability for loss, damage, delay, inconvenience, or direct or consequential loss, however caused, unless due to our negligence, in which case our liability is limited to a maximum of the tour cost. Any activities such as walks or visits to attractions are completely at the clients own risk.

Mini Tours Scotland will use all reasonable means to ensure that the vehicle arrives on time to begin the tour and that it reaches its destination on time. The Company will not incur any liability whatsoever in the event of any delay due to causes or circumstances beyond its control.

Payment for your tour
Payment can be made in the following ways (for day tours cash is easiest but other methods can be used)

  • Secure international Electronic Bank Transfer in Sterling (GBP) (ensuring any charges your bank adds on for sending and receiving are paid before sending),
  • International Bankers Draft payable in Sterling (GBP),
  • UK based bank account cheque,
  • Credit/debit card payment by PayPal (incurs a 4% charge),
  • Cash in pounds (GBP) Sterling or other currency (this will be determined by Mini Tours Scotland).

Please send your payment and make out your Sterling (GBP) cheques to "Mini Tours Scotland" to:

Craig McCall Flynn
13 Octavia Terrace
Greenock
Renfrewshire
Scotland
PA16 7SP

Travel agents
Mini Tours Scotland does not offer a commission rate although is happy to work with travel agents for specific tour requests or to design specific tour offerings for clients. Any commissions levied by travel agents to their clients should be claimed directly from clients before payment to Mini Tours Scotland. Mini Tours Scotland is not responsible for commissions levied direct to clients.

Cancellation policy

In the event of any cancellation by Mini Tours Scotland any monies paid by client will be fully refunded.

In the event of client cancellation prior to 8 weeks before departure date, at which time the balance of the tour price will become due, full payment minus deposit and any third party costs incurred (such as ferry and accommodation costs), will be returned. In the event of a cancellation of multi day tours or overnight extended touring by the customer, cancellation charges shall be as follows: - Cancellation not less than 8 weeks prior - fully refundable less deposit and administration fee. Cancellation 8 to 4 weeks prior - fully refundable less 75% of the value of the trip. Cancellation within 30 days - non-refundable but the Company, at its absolute discretion, may permit all or part of such monies as shall have been paid to it by the customer in respect of the cancelled period of hire to be applied to a future hire. If the tour is reduced or cut short whilst on tour by the client no refunds are available under any circumstances.

 

Further contact information

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